Privacy Policy

Effective Date: August 3, 2026 Scottsdale Junk Removal (“Scottsdale Junk Removal,” “we,” “us,” or “our”) operates the website: https://www.scottsdalejunkremovalco.com/ This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, submit a contact form, call a displayed telephone number, or otherwise interact with us. By using the website or submitting information, you acknowledge the practices described in this Privacy Policy.

Nature of the Website

Scottsdale Junk Removal is a marketing and customer-inquiry website designed to help homeowners, businesses, landlords, property managers, and other property representatives learn about junk-removal services and connect with independent service providers serving Scottsdale, Arizona, and surrounding communities. Unless expressly stated otherwise, Scottsdale Junk Removal does not directly perform junk removal, hauling, cleanout, demolition, recycling, or disposal services. Information submitted through the website may be shared with an independent junk-removal, hauling, cleanout, or related service provider that may be able to respond to your inquiry.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you submit a form, request an estimate, call us, send a message, or otherwise contact us. This information may include: First and last name Telephone number Email address Property address or service location Preferred service date or timing Details about the requested junk-removal project Types and approximate quantities of items to be removed Information about stairs, access, parking, gates, elevators, or other property conditions Photographs or documents you choose to provide Records of communications with you Any other information you voluntarily submit Please do not submit highly sensitive information such as Social Security numbers, financial-account credentials, payment-card information, government identification numbers, medical information, or passwords through the website’s general contact forms.

Information Collected Automatically

When you visit the website, certain information may be collected automatically by us or by service providers supporting the website. This information may include: Internet Protocol address Browser type Device type Operating system Approximate geographic area Pages viewed Links or buttons selected Referring website or advertisement Date and time of the visit Time spent on pages Form interactions Call-source or advertising-source information Cookie identifiers Other diagnostic, analytics, and usage information

How We Use Information

We may use collected information to: Respond to inquiries and estimate requests Understand the requested junk-removal project Connect you with an independent service provider Allow a service provider to contact you about your inquiry Route calls and form submissions Communicate regarding the service you requested Follow up on unanswered or incomplete inquiries Evaluate advertising and marketing performance Improve website content, forms, and user experience Maintain records of customer inquiries Detect fraud, abuse, spam, or unauthorized activity Protect the security and integrity of the website Comply with applicable legal obligations Enforce our Terms of Service Establish, exercise, or defend legal claims

Sharing and Disclosure of Information

We may disclose information in the circumstances described below.

Independent Junk-Removal Service Providers

When you request junk-removal service, we may provide your inquiry and contact information to one or more independent service providers that may be able to respond to your request. Information shared may include: Your name Telephone number Email address Property or service location Details about the requested project Types or quantities of items requiring removal Information about property access Preferred service timing Photographs or other information you submitted Independent providers may use this information to contact you, evaluate the project, provide an estimate, schedule service, or perform work that you authorize. Independent service providers are separate businesses and are not employees, agents, partners, or representatives of Scottsdale Junk Removal. They may maintain their own privacy policies and business practices. You should review the provider’s terms before hiring it.

Website and Operational Service Providers

We may also share information with vendors that support website and business operations, including providers of: Website hosting Domain and security services Contact-form processing Email delivery Telephone and call tracking Voicemail Customer-relationship-management systems Scheduling tools Analytics Advertising measurement Data storage Spam and fraud prevention Technical support These providers may process information as necessary to perform services for us and are subject to their own agreements and legal obligations.

Business Transfers

Information may be disclosed as part of a proposed or completed merger, acquisition, financing, sale of assets, assignment, restructuring, or transfer of the website or business. Any successor may continue to use the information as described in this Privacy Policy, subject to applicable law.

Legal and Safety Reasons

We may disclose information when reasonably necessary to: Comply with a law, regulation, subpoena, court order, or legal process Respond to lawful requests from public authorities Protect the rights, safety, or property of users, service providers, or others Investigate fraud, abuse, threats, security incidents, or illegal conduct Enforce our Terms of Service Establish, exercise, or defend legal claims Arizona law imposes notification obligations in qualifying data-breach situations involving protected personal information.

With Your Direction or Consent

We may share information for another purpose when you direct us to do so or provide consent.

Sale or Sharing of Personal Information

We do not sell personal information to unrelated third parties for their independent and unrelated marketing purposes. However, privacy laws may define “sale,” “selling,” or “sharing” more broadly than those words are commonly understood. Transferring a customer inquiry to an independent service provider in exchange for compensation may be treated as a sale or sharing of personal information under certain laws. Where required by applicable law, we will provide any required disclosure and method for exercising applicable opt-out rights.

Communications

When you submit a form or call a displayed telephone number, you authorize Scottsdale Junk Removal and service providers responding to your inquiry to contact you regarding the junk-removal service you requested. Communications may occur by: Telephone call Voicemail Email Text message Communications should relate to the inquiry you initiated unless you separately consent to additional marketing. Standard telephone, data, or messaging charges imposed by your carrier may apply. You may ask not to receive further nonessential communications by replying to the message, telling the caller, or submitting a request through the website.

Call Tracking and Recording

We may use call-tracking numbers, call-routing platforms, voicemail systems, and similar technologies to connect callers with service providers, determine which advertising source generated an inquiry, evaluate call quality, and maintain inquiry records. Calls may be monitored or recorded where permitted by applicable law. When legally required, notice or consent should be provided through an automated announcement or by the party handling the call.

Cookies and Similar Technologies

The website may use cookies, pixels, tags, local storage, scripts, and similar technologies. These technologies may be used for: Essential website operation Security Remembering settings Website analytics Measuring traffic and form activity Evaluating advertising campaigns Determining the source of calls or inquiries Improving website performance You can usually configure your browser to reject or delete cookies. Disabling cookies may affect certain website features.

Analytics and Advertising Tools

We may use third-party analytics, search-performance, advertising, and call-tracking services, including tools such as Google Analytics, Google Search Console, advertising platforms, and call-tracking platforms. These services may collect or receive information such as: IP address Device and browser information Cookie or advertising identifiers Pages viewed Referring website or advertisement Approximate location Form or button interactions Call-source information Conversion activity Third-party platforms process information according to their own privacy policies and settings.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. Retention periods may depend on: Whether an inquiry remains active Whether service was requested or completed Business and recordkeeping needs Fraud-prevention needs Contractual obligations Legal, tax, regulatory, or dispute requirements Information may be deleted, anonymized, or aggregated when it is no longer reasonably needed. The FTC recommends that businesses retain only the personal information they reasonably need and dispose of it appropriately when it is no longer necessary.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No website, communication system, transmission method, or storage system is completely secure. We therefore cannot guarantee absolute security. You should avoid sending sensitive or confidential information through unencrypted email, text messages, or general website forms.

Your Privacy Choices

You may contact us to request that we: Confirm whether we maintain personal information about you Provide access to certain personal information Correct inaccurate information Update your information Delete certain personal information Stop nonessential communications We may need to retain certain records for legal, fraud-prevention, security, accounting, or dispute-resolution purposes. To submit a privacy request, use the contact form at: https://www.scottsdalejunkremovalco.com/ Your request should include your name, the contact information previously provided, the nature of your request, and enough information for us to locate the relevant records. We may take reasonable steps to verify your identity before processing the request.

Third-Party Websites

The website may contain links to third-party websites, service providers, mapping platforms, social networks, or other resources. We do not control and are not responsible for third-party privacy practices, security, content, products, or services. Review the privacy policy of any third-party website before providing information to it.

Children’s Privacy

The website is intended for adults seeking junk-removal and property-cleanout services. We do not knowingly collect personal information from children under 13. If we become aware that a child has submitted personal information, we will take reasonable steps to investigate and delete it where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, service providers, technology, legal obligations, or business operations. Changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted signifies acknowledgment of the revised policy.

Contact Us

Questions, privacy requests, or concerns about this Privacy Policy may be submitted through the contact form at: https://www.scottsdalejunkremovalco.com/